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INTRODUCING AKIXI
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Chapter 6: TAKING CARE OF CUSTOMERS

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Chapter 6: TAKING CARE OF CUSTOMERS

<span id="topic-1">Training Resources for Service Providers</span>

Check out our full catalogue of video resources here.

Contact your Akixi Account Manager for additional training.

How do I get started with Akixi?
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Reach out to your Akixi account manager, and we can get things moving.Alternatively, you can complete the website inquiry form at https://www.akixi.com/contact/ or email us at info@akixi.com, and we’ll be happy to answer any queries you may have.

Are Akixi reports customizable?
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They sure are! Akixi Insights provides six reports as standard, but users do have the option to customize these reports. It is also possible to create new reports, and there’s no limit to the quantity. With 19 different report types and over 400 statistics available for users to choose from, Akixi Insights can be tailored to meet the business's exact requirements.

Which telephony platforms are currently supported?
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Our solutions are compatible with some of the world’s most robust hosted telephony platforms, giving you a world-class award-winning solution to optimize your business communications strategy.
To find out about on-premise/PBX integrations, visit here. https://www.akixi.com/platform-integrations/
New platform compatibility is under review – please log your requests at: https://akixi.uservoice.com/forums/914122-integration-and-compatibility

Do I have to install any additional software to use Akixi?
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No. As Akixi is a cloud-based service, it is available to use from any web browser. You simply sign in, and we will ensure you are always up to date with the latest version.

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